Last updated: January 1, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use ShowDNS.net and tells you about your privacy rights and how the law protects you.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws worldwide.

1. Data Controller and Contact Information

Data Controller: ShowDNS.net
Contact Email: [email protected]
Website: https://showdns.net
Location: India

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Legitimate Interest: To provide and improve our DNS diagnostic services
• Consent: For cookies, analytics, and marketing communications (where applicable)
• Legal Obligation: To comply with applicable laws and regulations
• Performance of Contract: To deliver the services you request

3. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Personal Data means any information relating to an identified or identifiable natural person. This includes but is not limited to names, email addresses, IP addresses, and usage data.

• Data Subject means the individual to whom personal data relates.

• Data Controller means ShowDNS.net, which determines the purposes and means of processing personal data.

• Data Processor means any third-party service that processes personal data on our behalf.

• Company (referred to as either "the Company", "we", "us" or "our") refers to ShowDNS.net.

• Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing details of your browsing history on that website.

• Device means any device that can access the Service such as a computer, cellphone or digital tablet.

• Service refers to the Website and all associated tools and features.

• Website refers to ShowDNS.net, accessible from https://showdns.net

• You means the individual accessing or using the Service.

4. Information We Collect

4.1 Information You Provide Directly

We may collect the following information when you voluntarily provide it:

• Contact Information: Email address, name (if provided through contact forms)
• DNS Query Data: Domain names, IP addresses, and other identifiers you enter into our tools
• Support Communications: Information in support requests or feedback

4.2 Information Collected Automatically

Technical Data: We automatically collect certain information when you use our Service:

• IP Address: Your internet protocol address (anonymized after 30 days)
• Browser Information: Browser type, version, and settings
• Device Information: Device type, operating system, screen resolution
• Usage Data: Pages visited, time spent, click patterns, referral sources
• Performance Data: Page load times, errors, and diagnostic information
• Location Data: Approximate geographic location based on IP address

4.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. You can control cookie preferences through your browser settings.

Types of Cookies We Use:

• Essential Cookies (Always Active)

  Type: Session and Persistent Cookies

  Purpose: Essential for website functionality, security, and providing requested services. These cannot be disabled.

• Analytics Cookies (Consent Required)

  Type: Persistent Cookies

  Purpose: Help us understand how visitors interact with our website by collecting anonymous usage statistics.

  Third-party: Google Analytics

• Functional Cookies (Consent Required)

  Type: Persistent Cookies

  Purpose: Remember your preferences and settings to improve your experience.

• Advertising Cookies (Consent Required)

  Type: Persistent Cookies

  Purpose: Deliver relevant advertisements and measure their effectiveness.

  Third-party: Google AdSense

5. How We Use Your Information

We process your personal data for the following purposes, based on legitimate interests, consent, or legal obligations:

5.1 Service Provision

• Provide DNS lookup, SSL certificate checking, and network diagnostic services
• Process and respond to DNS queries and tool requests
• Display results and analysis from our diagnostic tools
• Ensure service functionality and security

5.2 Service Improvement

• Analyze usage patterns to improve our tools and services
• Monitor service performance and identify technical issues
• Develop new features and enhance existing functionality
• Conduct security monitoring and fraud prevention

5.3 Communication

• Respond to support requests and inquiries
• Send service-related notifications (with consent for marketing)
• Provide important updates about our services or policies

5.4 Legal Compliance

• Comply with applicable laws and regulations
• Respond to lawful requests from authorities
• Protect our rights and prevent misuse of our services
• Enforce our Terms of Service

6. Data Sharing and Disclosure

We are committed to protecting your privacy. We do not sell personal data to third parties. We may share your information only in the following limited circumstances:

6.1 Service Providers

We share data with trusted third-party processors who help us operate our services:

• Analytics Providers: Google Analytics (with IP anonymization)
• Hosting Services: Server and infrastructure providers
• Security Services: DDoS protection and security monitoring
• DNS Resolution: External DNS resolvers for query processing

All service providers are bound by strict data processing agreements and GDPR compliance requirements.

6.2 Legal Requirements

We may disclose personal data when required by law or to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Respond to lawful requests from public authorities

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, personal data may be transferred. We will provide notice and ensure continued protection under this Privacy Policy.

6.4 With Your Consent

We may share information for other purposes with your explicit consent.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

7.1 Retention Periods

• DNS Query Data: Not permanently stored; processed in real-time and discarded
• IP Addresses: Anonymized after 30 days for analytics purposes
• Usage Analytics: Aggregated and anonymized data retained for 26 months
• Cookie Data: As specified in individual cookie policies
• Support Communications: Retained for 3 years or until resolved
• Legal Requirements: Retained as required by applicable law

7.2 Data Minimization

We follow data minimization principles, collecting only necessary information and deleting data when no longer needed.

8. International Data Transfers

Our services may involve data transfers to countries outside your residence. We ensure adequate protection through:

• Adequacy Decisions: Transfers to countries with adequate protection levels
• Standard Contractual Clauses: EU-approved contract terms for data transfers
• Binding Corporate Rules: Internal policies for multinational transfers
• Consent: Your explicit consent for specific transfers when required

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

9.1 GDPR Rights (EU/EEA/UK)

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing
• Right to Lodge a Complaint: File complaints with supervisory authorities

9.2 CCPA Rights (California Residents)

• Right to Know: What personal information we collect and how it's used
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data)
• Right to Non-Discrimination: Equal service regardless of privacy choices

9.3 Other Privacy Rights

Residents of other jurisdictions may have additional rights under local privacy laws. Contact us to learn about your specific rights.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Managing Your Privacy

You can control the use of your data through various mechanisms:

• Browser Settings: You can set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us or our third-party partners.
• Opt-Out Tools: To opt-out of Google Analytics, you can use Google’s Ads Settings or the Google Analytics Opt-out Browser Add-on. For ads preferences, you can manage your settings through Google Ad Settings.

12. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

12.1 Age Verification

If you are under 16, please do not provide any personal information through our Service. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

12.2 Parental Rights

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information and may require parental consent for any future data processing involving minors.

13. Global Privacy Framework Compliance

We comply with major privacy frameworks worldwide:

13.1 GDPR (European Union)

• Lawful basis for all data processing activities
• Data Protection Impact Assessments for high-risk processing
• Privacy by Design and by Default principles
• Designated Data Protection Officer (contact: [email protected])

13.2 CCPA (California, USA)

• Transparent disclosure of data collection and use
• Consumer rights to know, delete, and opt-out
• Non-discrimination for exercising privacy rights
• Secure disposal of personal information

13.3 Other Privacy Laws

• Canada (PIPEDA): Consent-based processing and individual access rights
• Brazil (LGPD): Data protection principles and individual rights
• India (IT Rules): Reasonable security practices and data localization
• Australia (Privacy Act): Australian Privacy Principles compliance

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law.

14.1 Notification Process

• Material Changes: 30 days advance notice via email and website notice
• Minor Updates: Posted on this page with updated revision date
• Legal Requirements: Immediate updates when required by law

14.2 Continued Use

Your continued use of our Service after policy changes constitutes acceptance of the updated terms. If you disagree with changes, please discontinue use and contact us to delete your data.

15. Contact Information and Data Protection Officer

For any privacy-related questions, requests, or concerns, please contact us:

15.1 General Privacy Inquiries

• Email: [email protected]
• Response Time: Within 48 hours for acknowledgment, full response within 30 days

15.2 Data Protection Officer

• Email: [email protected]
• Scope: GDPR-related inquiries and data protection matters

15.3 Supervisory Authority

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Effective Date: January 1, 2025
Last Modified: January 1, 2025
Version: 2.0 (GDPR/CCPA Compliant)
Next Review: July 1, 2025